Review and Testimonial Services

Guaranteed Online Customer Reviews

•Online Testimonials are second only to personal advice from a friend as the driver of purchase decisions. (“Web users and web community,” Rubicon Consulting, Inc. October 2008)

•86% of consumers read online business Testimonials before making purchasing decisions; 90% of whom say they trust these Testimonials. (Kudzu.com survey of 600 users, December 2008)

•Almost two-thirds (62%) of consumers read consumer-written product Testimonials on the Internet. (Deloitte & Touche, September 2007)

•When asked what sources of information they are “very likely” to consult before making a decision about their entertainment options, 62% named Web sites with user Testimonials as their top choice, even beating out a knowledgeable friend (59%). (Marketing Sherpa, July 2007)

•Seven in 10 (69%) consumers who read Testimonials share them with friends, family or colleagues, thus amplifying their impact. (Deloitte & Touche, September 2007)

•74% agree-including 14% who strongly agree-that they choose companies and brands based on what others say online about their customer service experiences, the survey shows. (Society for New Communications Research, May 2008)

•More than eight in ten (82%) of those who read Testimonials said that their purchasing decisions have been directly influenced by those Testimonials. (Deloitte & Touche, September 2007)

Customer Reviews

Businesses should realize that potential customers may not visit their websites if they encounter negative Testimonials during the search process.  Usually local listings, and links to Customer Reviews for each listing, are placed on the first page of search engines. Consumers read those Testimonials and use them to decide which company is worth visiting.

Some businesses are afraid to get involved with Customer Reviews and operate under the illusion they still control their reputations.  If you realize that the social web has vastly improved the power of word of mouth, you’re much better off developing a strategy to encourage online customer recommendations from loyal clients.

Guaranteed Verified Consumer Customer Reviews

Concealed by anonymity and powered by a worldwide audience, Internet complainers can impose chaos on your Company.

Our solutions in acquiring and managing Testimonials is critical when considering fiscal implications. These Customer Reviews improve sales and protect you from negative postings created by competitors.

Good Customer Reviews help convince visitors to become clients and ensure ongoing success for you and your Company.

Businesses may advertise with us for preferred search result placement and extra listing features. For the advertising fee, the business may include an individualized message and photo slide show onto the web page for its listing as well as receive reports on listing traffic. Additionally, these advertisers, called “Sponsors” on the site, are allowed to highlight a specific review and communicate with reviewers.

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